Steps For Breaking Out of a Negative Feedback Loop

It’s been a tough few months for me. Professionally. Physically. And even and especially personally.

The kind of tough where the tears have come hard and frequent. The kind of tough where long nights have led to longer days. The kind of tough where I want to open up yet I’m afraid of breaking down. The kind of tough that calls on me to put in action all that I’ve learned over the past several years.

I’m not ready to write about much of it. And in truth, I may never choose to share much of the past few months. But I’ve also done quite a bit of thinking and now that some of the pressures are lifting, I’m ready to share some of those thoughts.


One of the hardest things in a relationship – any relationship – is to learn that you have been unintentionally bringing pain to another. It’s much easier to do than we realize. Patterns emerge, habits develop and we react instinctively instead of consciously. Inadvertently contributing to and feeding off of a negative feedback loop. A Möbius strip of unhappiness with no identifiable beginning and no end in sight.

As with any loop, inaction is an acceptance of the unchanging path. In order to change the pattern, steps – often painful and frightening – must be taken in order to sever the noose of negativity and to breathe in fresh air.

Recognize the Pattern

As with so many challenges in life, this first step is often the hardest. When we’re lost in the forest, we see the trees rather than the trail. Signs of a negative feedback loop include a sense of tension, a general uptick in criticism, positive bids for attention going unrecognized and a feeling of gears being misaligned.

Confront the Feedback Loop

This takes courage. Lots of courage. It requires a willingness to be vulnerable. A committment to speaking uncomfortable truths and being ready to listen to the same. It’s a balance of refusing to shy away from the difficult conversations and at the same time, striving to release any defensiveness that arises out of fear.

Be Open and Honest

This isn’t a time to bite your tongue. Those thoughts you hold back will fester and poison. But speak carefully with an intent to inform rather than a mission to destroy. Question your conclusions about yourself and others and be willing to consider alternatives to your assumptions. Conviction that you’re right helped get you into this place so replace it with inquiry and an unbiased mind.

Own Your Part

We judge others by their actions and yet we judge ourselves by our intentions. Regardless of the motivation behind your words and actions, listen to how they are received and be willing to make adjustments. Own your part of the contribution to the negative feedback loop and take responsibility for doing what you can to interrupt the cycle.

Seek Understanding

Assume nothing. Ask everything. Strive to see the big picture, understand the connections. It will be a process. A messy one. But a worthwhile one in the end. Because in order to untangle the cords keeping you stuck, you have to first see how they are intertwined.

Forgo Blame

This process is painful. Exquisitely so. And it’s easy and tempting and relieving to point fingers and offload blame. Easy and also pointless. Responsibility for getting into this place lies with both parties, so blame simply cancels out blame. And blaming becomes its own cycle, a viscous and ugly hold. This also extends to self-blame. Wallowing in guilt gets you nowhere. Learn backwards, focus forwards.

Step Back

Sometimes you have to take some steps backward before you’re ready to move forward again. Too much, too soon puts too much pressure and can easily overrun the new pathways before they’re fully formed. Rather than running over, try starting over.

Take Action

Staying in a loop requires nothing. Getting out requires effort. Intention. Action. Each person has to put in the work, both individually and collectively. Hold each other accountable. Hold yourself accountable. Change isn’t easy.

Stay Positive

Facing hard truths isn’t easy. Considering an uncertain future is terrifying. And letting that hurt and fear overwhelm you will ultimately destroy your chances of successfully moving past this point. Do what you can – do everything you can – to stay positive and optimistic.

Take Care of Yourself

Step up your self-care game. From nutrition, to sleep to social time, make an effort to address all areas of wellness. When one area is out of whack, it can be helpful to fortify the others so that they can help support you. And right now, you’re emotionally depleted. So feed your heart and soul in healthy ways.

Focus on Language

Be aware of how the other person hears and receives caring and loving thoughts. Make an extended effort to “speak” in the language that they hear. Both of you are fragile right now. Take care.

Be Patient

It takes time to build and settle into a negative feedback loop. Accept that it will take time to disassemble it as well. Be patient yet persistant.

Remember That You’re On the Same Side

Both of you want to be heard. To feel safe. And to feel loved. You want the same things even if you need them in different ways.

And remember that sometimes what we think of as the worst actually turns out to be the best thing to happen to us.


Even though these months have been hard, I’m proud of myself. I’m coming from a place of now, not reacting from the wounds of the past. I’m scared, but I’m facing my fears instead of pretending they’re not there. And I’m confident that I’ll be okay no matter what the future holds.

Feedback in Relationships

I had to deliver some staff development today on the concept of feedback in the classroom (please try to restrain your disappointment at not being invited:) ). As I was moving through the material, my monkey mind was making connections to how we give and receive feedback with students and how it relates to feedback in relationships. So even though you missed my presentation this morning, I’ll still share my thoughts with you and feedback and its role in our relationships. Only now the professional dress has been replaced with yoga pants:)

Feedback is Meant to Improve, Not Shame

There’s a TED talks video by Rita Pierson we always watch at meetings where she talks about putting +2 on a child’s paper rather than -18. That’s because the purpose of feedback is to improve, not to punish or shame. Feedback should never be delivered in anger or in frustration. It’s deliberate. Conscious. Careful.

In a relationship, any criticisms or advice delivered in a heated moment will not be received. If feedback is shared in public in a shaming way, no positive change will occur.If your purpose is to make your partner feel badly, you’re bitching, not providing feedback.

Your first responsibility in a partnership is to change yourself – your perceptions, your actions, your responses. Yet there will be times where you need to work to shape your partner’s actions for the betterment of the pair and feedback is a critical component of this. Before you speak, make sure your intentions are to improve, not to shame or blame.

Climate Comes First

The first goal of any effective teacher is establishing a classroom culture where students feel safe and secure and feel comfortable taking risks and making mistakes. If this climate is not present, any negative feedback tends to lead to defensiveness and shutting down. But once this climate is built, students know that you care about them and they are much more receptive to feedback, even if it is negative.

Relationships are no different. We need to feel safe in our partnerships. We need to trust that it’s okay to not be perfect and that a single mistake won’t mean that we’re kicked out. It’s important to establish a relationship climate where both partners feel comfortable voicing their concerns and receiving feedback from the other.

In the classroom and in relationships, building a positive and safe climate takes time. Trust doesn’t occur overnight; it comes from a pattern of action and response. Energy put into developing this environment goes a long way. Brock and I put quite a bit of effort into this early on (using candles as a signal) and that preliminary work has since paid dividends (and the candles have been in retirement for the last year and a half or so).

Goals Must be Clear and Shared

In the classroom, it’s not fair to give students feedback on their progress when they do not know or understand the goal they are trying to reach. Teachers use a variety of methods to communicate learning expectations to the students so that not only do they have an idea of where they are relative to where they need to be, but they have a clear picture of the ideal destination.

We know how important communication is in relationships and how easily misunderstandings can spiral out of control. Just as it’s not fair to berate a student for failing to achieve some mysterious goal, it is unfair to a partner to expect him/her to read your mind and then react with negative feedback when he/she doesn’t make strides to the goal you had in mind.

The learning goals for my classroom are constantly changing (thanks Common Core and meddling politicians!) and goals in relationships are often as malleable as curriculum. It’s important to continually touch base and ensure that the relationship-related goals are clear and shared.

Feedback Should be Formative, Not Only Summative

Teachers divide learning activities into two categories: formative and summative. The former describes the activities that occur during the learning process, such as practice and quizzes. The latter applies to the culminating event, such as an exam or project, where a student is expected to demonstrate mastery of a concept. Effective feedback occurs during the learning process so that the student can shape his or her actions towards the stated goal. It’s not fair or effective for the first feedback to be received when it really counts.

So, as that relates to relationships, don’t do what my ex did. The first time I knew there was a problem in the marriage was when he left with a text message. If there had been formative feedback along the way, there may have been an opportunity to change. There’s often a balance in relationships – sometimes you need to bite your tongue and avoiding bringing something that is minor or fleeting. And you also need to address any issues before they build to a level that destroys the partnership.

If the point of feedback is to improve, make sure that it’s given along with a chance to make the improvements. Otherwise it’s not feedback, it’s just a bunch of red x’s and a big, fat “F.”

Address the Actions, Not the Person

The fastest way to alienate a kid is to attack their person, to imply or state that they are “stupid” or “no good.” They will quickly live up (or actually, down) to the claim. Teachers have to be careful to address issues the kids can control – study habits, practice, etc. rather than things they cannot – learning disabilities, sub par schooling, etc.

We all have innate tendencies and backgrounds that we cannot control. When those are attacked, we shut down as we internalize the message. When you are giving feedback to a partner, be careful not to condemn areas they cannot change or that are an inherent part of who they are. Focus on the actions and behaviors that are transient and reworkable.

Feedback Should be Specific and Actionable

Students don’t grow when they receive a failing grade on an assignment with the implied message “you suck at this.” It’s overwhelming and they give up. Instead, they improve when they are given specific and actionable feedback that addresses one or two areas at a time with recognition given for progress along the way.

Baby steps work for relationships too. Don’t flood your partner with a laundry list of feedback. Start small, focus on one behavior. Acknowledge improvement, no matter how small. Be clear and specific. When the intent is clearly stated, it’s more likely to happen.

 

Just like with teaching, feedback does not only flow one direction. Be open and receptive to your partner’s feedback. Assume that their intent is to make you better.

And remember, we are all still learning. Always.